14 Nov, 2017/ by Homeward Legal /Buyer, First Time Buyer, Remortgage, Sale & Purchase, Seller, Transfer of Equity
At Homeward Legal, the client always comes first. And our unique customer focus can be seen in the incredible more than 500 five-star reviews our service has gathered on Trustpilot.
Our clients rely on our expert and friendly sales team to provide the conveyancing service that best fits their needs. We deal with buyers and sellers, those who require a Transfer of Equity, remortgaging and Help to Buy transactions.
The flood of five-star reviews lets us know that we're doing things right.
Here when you need us
Clients point to the consistency of service we provide - the sales team are available seven days a week (including bank holidays) and until 8pm on week nights. The same advisor will generally deal with a client from start to finish, providing continuity and clear communication, and they are always happy to make contact at convenient times for you.
Five-star reviewer Laura wrote: "I contacted Jake a few times and had to keep calling him back because my baby was crying. He was very polite and understanding, offering to call me back at a time that was convenient to me. It was a seamless transfer to my solicitor at a good price. I would recommend this service."
A service that's fast and effective
Our speedy, effective service is also frequently reflected in our five-star reviews.
Handing out five stars for his service, Christopher said: "I contacted Homeward Legal to get a pre-auction report arranged. I was contacted within the hour and spoke with Jake who explained how the process works and went over everything I hadn't understood again, providing an email breaking everything down.
"Within another hour, I had been contacted by the conveyancing team who took all my details. The legal pack took just one day to be assessed by KR Conveyancing and I was provided with a full report. Great service and will definitely use again."
Always available to help
Sometimes all you need is a reassuring word that your case is being dealt with and our sales team are renowned for their care and attention.
Hazel gave us five stars when she said: "Angus was extremely helpful and phoned me back nice and quickly. He made sure I knew what was happening at every step of the way."
Her experience was backed up by Freda, who said: "I spoke with William who was extremely helpful and always made himself available to help wherever he could."
Join our list of five-star reviewers today by calling Homeward Legal on or get an instant online quote for all your conveyancing requirements. You won't be disappointed.